How Facial Recognition Transforms Access Control in the Middle East

Modernizing access control infrastructure through the integration of AI video analytics is a global trend, with the access control market projected to reach USD 4.81 billion by 2028. Facial recognition technology, in particular, has gained significant traction in the Middle East, providing accurate and swift identification in high-security areas and offering various benefits across industries. In this article, we’ll explore how facial recognition impacts access control in Middle Eastern countries.

Facial recognition technology has seen substantial adoption in the Middle East, driven by the need for enhanced security, improved operational efficiency, and a seamless user experience. Countries like the United Arab Emirates (UAE) and Saudi Arabia have been at the forefront of embracing this technology.

Enhancing airport security

Middle Eastern countries have already made significant strides in embracing facial recognition technology for access control. Due to its accuracy and speed, this technology proves to be an ideal tool to identify individuals in large crowds or busy areas such as airports, border crossings, and other high-security areas where quick identification is crucial. Dubai International Airport, one of the world's busiest airports, implemented facial recognition systems in 2018 to expedite passenger processing times. Equipped with advanced AI algorithms, cameras are used to identify passengers and verify their identities swiftly. Facial recognition systems are also being utilized in public transportation to bolster security for commuters and residents.

Government support and application

The UAE and Saudi Arabian governments have shown strong support for the development of facial recognition technology. In 2021, the UAE Cabinet approved the use of facial recognition technology in various sectors to verify individual identities and cut paperwork. This eliminates the need for traditional means of identification, such as official documents, and allows for a secure and seamless verification process and improved services. Additionally, facial recognition technology has proven valuable in law enforcement.

Healthcare sector advancements

Facial recognition is revolutionizing patient care in hospitals. Staff can quickly and efficiently identify patients by scanning their faces, reducing wait times and enhancing overall care quality. Moreover, facial recognition assists in visitor and employee management, optimizing access control and ensuring secure premises.

Security and attendance optimization in the private sector

Private businesses are increasingly investing in facial recognition for asset protection and visitor management. Leveraging face recognition for access control allows them to quickly and easily identify employees, customers, or visitors based on their facial features, thus streamlining the verification process and making it easier to control access to buildings and important areas. Face recognition is also instrumental for tracking employee working hours as it eliminates the possibility of errors or fraud as it can easily detect if an employee tries to clock in for someone else. This also results in increased productivity and reduced costs associated with manual timekeeping methods.

Improving safety and security during events

With more global events, such as the 2020 Expo in Dubai or the FIFA World Cup in Qatar, held in the region, this technology is being increasingly used to enhance security measures during events. The integration of AI video analytics with the surveillance cameras allows sports venues and exhibition centers to monitor the surroundings, track people's movements, and detect unauthorized access. Besides, face recognition can enable fast, contactless, and secure entry to events.

Another example of using face recognition is Saudi Arabia, which launched a new biometric system for pilgrims performing Hajj and Umrah. The system uses facial recognition technology to identify and track pilgrims, ensuring their safety and security during the pilgrimage.

Hospitality industry

In the hospitality sector, the adoption of face recognition looks extremely promising. It is one of the fastest-growing industries in the MENA region, as the number of travelers is constantly growing. For example, Saudi Arabia is reported to see a 475 percent increase in travelers compared to 2022. New luxury destinations are looking to enhance security, improve guest experience, and offer personalized service. All that is crucial for any hotel aiming to maintain its reputation and stay ahead of the competition.

Unlike traditional methods of access control, face recognition technology allows hotels to implement quick and seamless check-in, getting rid of long queues and unnecessary delays. Guests no longer need to carry physical keys, as their faces serve as their identification. Another benefit is the personalization of the customer experience. The system identifies guests on arrival and helps tailor service according to their preferences during their previous stay. This creates a more comfortable and welcoming environment for guests. Similarly, retail stores use facial recognition to identify regular customers and provide them with customized offers or discounts. This not only enhances customer satisfaction but also increases sales and loyalty.