FAQ Scylla VMS
Do you have an online calculator tool?
Yes, Scylla has an online hardware calculator tool available on our website. With this tool, you can easily determine the necessary hardware specifications to support your cameras.
Do you have a list of supported devices?
Yes, Scylla VMS supports 150 brands and 18,000 devices, including cameras, motion detection sensors, access control systems, IP speakers, and various other security-related devices. For a comprehensive list of supported devices, please refer to our website or contact our support team.
Is there a recurring fee for support or upgrades?
The server license is valid for a lifetime, and there are no recurring fees associated with it. However, if you wish to upgrade your system to the latest version with all the new features or transfer the license to another server, you will need a valid support license. The basic license includes 2 years of support. You have the option to extend the support period up to 10 years or purchase additional support at any time. You won't be charged extra for past years, even if your support license has expired.
Does Scylla VMS support maps?
Yes, Scylla VMS supports Open Street GIS Maps and raster graphics without any limitation on the number of layers. It allows you to overlay alarms on a facility map, aiding operators in orientation and facilitating seamless switching between cameras by clicking on hotspots. This feature enhances the navigation and monitoring of your surveillance environment.
Where is Scylla VMS installed? Can you provide a list of references?
For a list of references and case studies showcasing Scylla VMS installations, please check out Scylla Case Studies or reach out to our sales team, who will be happy to provide you with relevant information.
Are there any limits on the number of cameras?
There is no limitation on the number of cameras that can be connected. You can connect an unlimited number of devices to a single server, and you can have an unlimited number of servers in the system.
Can I have a redundant server?
You can create an unlimited number of redundant and dispatch servers in Scylla VMS Enterprise.
What burglary intrusion alarm and access control systems are integrated?
Scylla VMS seamlessly integrates with Satel and Optex alarm systems, allowing for comprehensive security management. Additionally, Scylla VMS offers integration with Nedap, Roger, and Gallagher access control systems, enhancing access management capabilities. However, our VMS is designed to be open for integration with various other systems as well. If you require integration with a different system, please reach out to our sales representative, who will be happy to assist you in meeting your specific requirements.
Can the software automatically tag events? Can I search relevant recordings using those tags?
In Scylla VMS, you can create an unlimited number of bookmarks. These bookmarks can be created manually or automatically for any event. This will not only allow you to search for the videos but also to create documentation about events or prepare custom reports.
Can I use a videowall?
Yes, Scylla VMS supports an unlimited number of monitors. You can create and control custom layouts from any client station in the network.
Can I use predefined settings/ views for each user? Can I administer that?
You can create custom layouts, views, and even client application themes. You can store views and layouts on a server and assign specific users to them.
Can I export (save) the configuration file in case I need to restore it?
Scylla VMS supports automatic configuration backup for both client and server applications. But of course, you can also create a backup manually.
Is there an existing VMS mobile app?
Yes, we have a mobile app for both Android and iOS. You can use it to view the cameras and recordings, but also to control custom layouts, video walls, or external devices.
Can I have a VMS client for Mac OS?
Yes. We have a client app for Mac OS that will allow you to view the cameras and recordings.
Can I use ONVIF cameras? Which ONVIF profiles are supported?
Scylla VMS supports ONVIF S. For most ONVIF cameras on the market, we can not only receive live video but also control alarm inputs and outputs, control the PTZ, automatically download and sync recordings from an SD card, or receive events from motion detection or VCA.
Can I encrypt the Scylla VMS database, and secure communication between the client and server?
By default, all Scylla VMS databases are encrypted. Data flow, including server-to-server and server-to-client connections (both TCP and HTTP), can be encrypted at will. A recent software update has also introduced HTTPS for server-camera connections. When it comes to the video archive, you have the ability to protect each storage item with a different password. In-software archive access is safeguarded by user passwords, ensuring that clients can automatically decrypt the archive. Accessing the proprietary archive format (unreadable by third-party software) using our Portable Player requires entering the password. Additionally, utilizing several databases instead of a single one adds an extra layer of protection against corruption.
Can I define counters in VMS and count events?
You can create an unlimited number of counters in Scylla VMS, and any action within Scylla VMS can be counted, from the number of intrusion detections and people entering the facility to the number of events from the access control system. You can use counters to create reports and graphs but also to trigger actions when the counter reaches a specific value. For example, if there are more than six people in line, you can send a notification to the Telegram app.
Can I create a federation/ enterprise solution to connect multiple VMS servers into one virtual system?
Yes, you can create a federation of servers. Using Scylla VMS Enterprise, you can connect multiple servers, control them, and use them as one system.
Can I define programmed buttons in VMS for specific actions?
You can create an unlimited number of buttons in Scylla VMS and assign them to any action within the system. You can also use those buttons to control external devices, such as PTZ whippers, parking barriers, floodlights, IR illuminators, etc.
What operating system is required for the server?
We recommend a 64-bit Windows operating system. We support Windows 10, 11, and Windows Server.
How many camera recordings can VMS export simultaneously?
The VMS can export up to 64 channels of camera recordings simultaneously.
Is the VMS integrated with Scylla Asteria?
Yes, Scylla Asteria events can be used in Scylla VMS to trigger any needed action.