The False Alarm Crisis Is Costing the Monitoring Industry Millions. Here's How AI Is Finally Fixing It

Join us on July 24 at 9:00 AM EDT for an expert-led webinar featuring Tina Simolaris, VP of Global Customer Experience at Immix, and Hunter Fort, VP North America Channel Partner Manager at Scylla AI - two industry veterans at the forefront of AI-powered alarm verification and monitoring center operations. False alarms are the monitoring industry's most expensive, most persistent, and most solvable problem. Operators are overwhelmed. SLAs are under pressure. Clients are frustrated. And the cost - in wasted labor, emergency response fees, and lost contracts - runs into the millions annually. This session cuts straight to what's working, what isn't, and how the Immix and Scylla AI integration is fundamentally changing the economics of alarm monitoring.

During the session, we will discuss in detail:

The true financial and operational cost of false alarms - what the industry data actually shows and why the problem is getting worse before it gets better

How AI-powered alarm verification works in practice - from raw alarm signal to verified threat, and what that means for operator workload and response times

How the Scylla AI and Immix integration delivers AI verification directly within existing monitoring workflows

Meeting and exceeding SLAs - how AI verification changes what monitoring centers can promise clients and actually deliver

Client satisfaction and retention - why verified alarm response is becoming a competitive differentiator, not just an operational improvement

Real-world performance data - what AI verification looks like in production environments across different facility types and camera configurations

Speakers

Tina Simolaris

VP, Global Customer Experience, Immix

Hunter Fort

VP North America Channel Partner Manager