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Los Angeles-based Hospital

Healthcare Safety and Security Case Study

Los Angeles-based Hospital

Overview

For healthcare facilities, providing a safe and secure environment for patients, staff, and visitors remains a top priority. Therefore, they have all kinds of safety protocols in place and implement the required protective measures to deal with the various security challenges that hospitals face and mitigate risks to patients and healthcare workers. Many hospitals today see the benefit of tapping into AI-powered video analytics with the aim of bolstering their security measures, enhancing patient and personnel safety, and even optimizing their operational efficiency.

Los Angeles-based hospital

While striving to provide exceptional, comprehensive care across a broad spectrum of specialties, the hospital cares about the convenience and peace of mind of both their patients and staff. Therefore, they are continually looking for new effective tools and technologies that can help enhance security in their facilities and ensure a safe and open environment.

Hospital

Challenge

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to implement 24/7 monitoring of the entire hospital premises and threat detection amid security guard shortages
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to mitigate workplace violence against healthcare workers (according to National Nurses United, in 2021, 81% of responders admitted experiencing violence either in the form of verbal threats or physical assaults)
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to prevent intrusions through non-entrance doors
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to increase active shooter preparedness
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to detect slip and fall accidents (according to AHRQ, of the 1.6 million residents in U.S. nursing facilities, approximately 50 % fall annually)
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to detect BOLOs, abusive patients or their family members, disgruntled or fired staff
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to detect fire hazards early enough to ensure a timely and more effective response during emergency evacuation
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to prevent theft of medical equipment, supplies and medication
Ambulance

Our Solution

At Scylla, we’ve created a comprehensive Healthcare Security Suite that helps provide effective risk management at healthcare facilities to ensure that staff have a safe and comfortable working environment while patients enjoy the atmosphere that is free from risks and hazards.

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Scylla Intrusion Detection and Perimeter Protection offers 24/7 accurate unbiased overwatch on the whole network of CCTV cameras. That allows the hospital security to keep an eye on all entrance and exit points without the need for a physical guard there, detect people and vehicles in restricted areas and identify violations in the parking area. That gives security personnel better situational awareness and the ability to be proactive rather than reactive in high-impact scenarios.
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Scylla Gun Detection technology is used to identify a wide variety of firearms in real-time and track the gunman across the connected cameras even when the weapon has been hidden.
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With an accuracy of up to 95.9%, Scylla Aggressive Behavior Detection helps hospital security personnel detect fights, abuse, assaults and other types of aggressive behavior by analyzing streams from multiple cameras simultaneously in real time, allowing security to act instantly before the situation aggravates. That helps to reduce and even prevent workplace violence.
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Scylla Slip & Fall Detection is used to identify slip and fall accidents and immediately alert the personnel so that they can provide help and support. The solution doesn’t require facial recognition or any other technology that may be associated with breaching the privacy of the patient. It can also be configured to send alerts as soon as a patient is trying to leave their bed, thus minimizing high-risk falls for fragile patients.
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Scylla’s Face Recognition System is deployed to help detect BOLOs, disgruntled or fired staff and other individuals that happen to cause an issue all the time. A person is identified even with a mask on.
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Scylla Smoke & Fire Detection is used to visually detect and identify hazardous smoke and fire.

Customer testimonial

Security officers can’t be everywhere at all times. So, tapping into the AI really helped us expand our coverage for safety in our facility and reduce the amount of manpower that was needed to do security operations. We also used AI Scylla detection to address workplace violence. If there were individuals fighting within a camera’s view, it would alert us and therefore allow us to respond and deescalate. The Scylla threat detection also alerts security staff when a weapon is brandished in our facility. It gives us valuable time to identify a threat and notify law enforcement and may be even ultimately help prevent an active shooter situation.

Director of Security

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