Totem Ecuador

False Alarm Filtering Case Study

Overview

Keeping a close eye on any critical event is the main challenge for security monitoring centers. A major obstacle to making it effective is an overwhelming number of false alarms, which results in operator fatigue, reduces the effectiveness of the video security system and significantly increases the possibility of missing critical events.

Leveraging AI-powered video analytics allows reducing the number of false positives and lets security personnel focus on what really matters. Learn how Scylla False Alarm Filtering system helps Totem, the largest monitoring center in Ecuador, improve their operational productivity, cut costs and enable effective false alarm filtering up to 97%.

Totem

Totem is a company which specializes in the engineering, construction and integration of electronic security systems. It has more than 15-year experience in the implementation of projects at a national and international level. Totem currently monitors more than 5,000 cameras, which makes it the largest camera monitoring center in Ecuador. Totem’s operators watch and guard industries, businesses and homes to prevent any incident, like theft, fire, operational problems, and enable recognition and authorization of entry for people and vehicles.

The company wants to become a regional benchmark for the development and innovation of monitoring and auditing services for industrial processes based on technology and data analytics. Therefore, it is constantly looking for the best technological solutions to meet their needs. Seeking to optimize its technological and human resources, Totem decided to implement Scylla’s False Alarm Filtering system.

CHALLENGE

The company was looking for the solution that would be able to build a seamless integration with Totem’s technological infrastructure and allow them:

to manage their existing sites efficiently and allow adding additional cameras and sites without the need to hire new staff

to reduce the number of false alarms sent to their operators

to optimize technological and human resources

to ensure its operators are more efficient

OUR SOLUTION

Scylla False Alarm filtering seamlessly integrates with the technological infrastructure of the Totem monitoring center

Enables 24/7 video analytics confirming perimeter intrusion by people and/or vehicles

Rules out false alarms caused by animals (dogs, cats, birds), shadows, reflections in glass, tree branches movements or any object that causes the triggering of systems based on motion sensors

Allows achieving false alarm filtering of to 97%, which means the human monitoring team focuses its efforts on only 3% of the hundreds of thousands of security threats captured by CCTV cameras

Scylla’s threat detection software is quick, reliable and cost-effective to scale

Benefits gained from implementing Scylla’s false alarm filtering system:

The high reliability of the AI-powered threat detection system allows improving performance and effectiveness of monitoring center operators.

Operational efficiency was increased due to reduced time to positively identify real alarms (intruders and / or vehicles detected violating the perimeter).

It prevents the waste of financial and human resources on non-actionable events.

The flexibility of the software architecture and cloud processing resulted in a significant decrease in direct and indirect costs.

Information security is guaranteed since data transmission is encrypted in several layers, thus protecting data flows.

Customer testimonial

“Scylla’s solutions were deployed on hundreds of cameras, obtaining very good results with a notable improvement in the handling of true alerts. The most visible achievement was reached with Scylla’s capability to create a working schedule per camera, providing us with flexibility in our operations. After all the support received from Scylla team, we can project the integration of the Scylla’s Object Detection & Tracking and Behavior Recognition modules for critical cameras in our implementation.”